Business Development Manager, Marine Logistics

The successful candidate will develop more logistics business by hunting for new clients, with focus (minimum 75%) on Marine Logistics, but also able to sell other GAC Singapore Logistics products.

As a member of the Logistics sales team, they will contribute to the success of the team and GAC Logistics.

Key Duties & Responsibilities

• Develop new customers and create/increase gross profit.
• Perform telemarketing and visit both potential and existing customers to increase sales and built rapport for customer retention. Arrange local sales campaigns for visiting overseas partners/ agents.
• Oversee and be involved in Commercial strategies, their implementation and related activities.
• Focus on business development and pro-actively seek out new business opportunities whilst identifying opportunities for growth within existing businesses.
• Participate in bids, RFQs and commercial activities. Prepare, submit and follow up on quotations.
• Attend networking events and build industry connections with the objective of business growth.
• Assess and conduct feasibility studies of new and existing businesses.
• Effectively handle customer complaints and feedback to ensure customer satisfaction and retention. Balance the need for compliance to local and government policies with the need to effectively resolve disputes.
• Ensure good cash management, including effective monitoring and control of department expenses, partner effectively with the Credit Control team to ensure credits are effectively managed.
• Conduct market research to assess and evaluate current market and industry trends to develop new customers and create gross profits.

• At least 5 years of relevant work experience, preferably in an equivalent role.
• Good working knowledge of Singapore ports and maritime regulations.
• Commercial acumen and drive to develop new businesses.
• Effective communication and people management skills.